
Our Guarantee
After sales support
NeedHelp Guarantee
Satisfied or Redone ?
Any booking made through Needhelp is subject to our guarantee and after sales support.
The Satisfied or Redone guarantee covers dissatisfaction related to assembly, installation, or a defect which happens during the course of the work.


The purpose of this service offered by NeedHelp is to fund*:
- A replacement tradesperson, if the first has not been able to assist
- Reimbursement for the purchase of replacement material or equipment required to resume and complete the original job
*Guarantee limited to twice the quote which was originally accepted, up to a maximum of 3.000 CHF per job. Notification must be received within 7 days.