Satisfied or Redone ?
Any booking made through Needhelp is subject to our guarantee and after sales support.
The Satisfied or Redone guarantee covers dissatisfaction related to assembly, installation, or a defect which happens during the course of the work.
The purpose of this service offered by NeedHelp is to fund*:
- A replacement tradesperson, if the first has not been able to assist
- Reimbursement for the purchase of replacement material or equipment required to resume and complete the original job
*Guarantee limited to twice the quote which was originally accepted, up to a maximum of 3.000 CHF per job. Notification must be received within 7 days.
Axa warranty- multi-risk insurance cover
Public liability :
This cover is limited to beneficiaries ( for collateral damage, material damage, bodily injury, etc.) to have recourse to defend themselves, in the event of the occurrence of a claim during the job.